Help & Support

Help and Support

The team at Create Homes prides itself in its friendly & helpful staff and excellent customer service, which is second to none. We are here to support you at every step of your home buying journey, so please feel free to contact us if you have any questions via the ‘Contact Us’ section we will be happy to help you.

Contact Us

If you have a question or require any more information about any of the Create Homes developments, offers, schemes or incentives, please do not hesitate to get in touch, and we'll get back to you as soon as possible.

Meet the Team

The team at Create Homes are a group of passionate and highly motivated property and construction professionals, whose ultimate aim is to provide high quality homes & developments for our discerning buyers, where every little detail has been carefully considered.

Privacy Policy

This privacy notice is aimed at our customers and visitors to our website and makes you aware of how and why your personal data will be processed when you use our website and throughout your journey as a customer of ours. It also gives details of how long we will usually retain your personal data and other matters we are prescribed by law to inform you about.

Cookie Policy

The Create Homes website uses cookies and other technologies (such as tracking pixels) to distinguish you from other users of the website to help us improve your experience of our website, making it easier to use and to support the provision of relevant information and functionality to you.

Terms and Conditions

Before you view our website, please make sure you are happy with the terms and conditions of its use.

Complaints Procedure

We recognise that occasionally things can go wrong, and whilst we always endeavour to address any issues quickly and to your satisfaction, we understand that there may be times when you feel you want to take your concerns further. We do take complaints very seriously and we aim to deal with all complaints fairly, within a reasonable time frame and where appropriate, with a full and impartial investigation.

Modern Slavery Statement

This statement is made in accordance with the Modern Slavery Act 2015. It explains our approach to prevent modern slavery and human trafficking from occurring in our business and our supply chains.

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