Our customers are really important to us. Take a look at what they say about their experience with Create Homes and the design of their new homes.
ELIZABETH & ALEX AT THE SANDPIPERS
Professional Couple, Alex and Elizabeth explain why a Create Home was the right choice for them.
Q. Why did you choose a new build over a secondhand home?
We are a young professional couple with little DIY experience. I have to admit, initially when we started looking for our forever home, a new build was not even an option we considered because we wanted a property that was unique and had character. However, as soon as we came across Create Homes, the properties sparked our attention as brand new homes that ticked our boxes of being unique with character and most importantly being new, we didn’t need to do any renovation works. On seeing the properties online we just had to book a viewing to find out more!
Q. What do you most like about your new home and why?
We were particularly impressed with the specification of the property - our absolute favourite things about the house are the Stuart Frazer kitchen, the bay windows in the lounge and master bedroom, and also the high end fixtures and fittings such as chrome light switches & sockets and the Neff appliances in the kitchen.
Q. What do you like about the design and layout of your new home?
We are extremely impressed by the architectural design of the Create Homes properties. They are nothing like usual new builds which are quite boxy and boring, and are of much higher spec. The bay window and colour of brick were stunning and add a huge amount of character to the property.
Q. Tell us what you enjoyed about your experience with the Sales Team
We primarily dealt with your Sales Executive Gill Wilkin for the duration of our home buying journey at Create Homes. From the moment we met Gill on our first viewing, we didn’t just fall in love with the show home but also with Gill’s warm, friendly and welcoming personality that made us feel at ease.
Gill is a credit to Create Homes and was amazing with us from start to finish. Every time we visited the show home we were offered tea/coffee and a friendly chat. We really did build a great relationship with Gill, which was extremely comforting when we are making one of the biggest purchases of our lives!
TONY & SHARON AT THE SANDPIPERS
Experienced house buyers and renovators, the couple tell us why the chose a new build Create Home.
Q. What did you like about the design of the homes at The Sandpipers?
We were first attracted to the traditional look of the beautiful exterior of our new Whittingham home and chose Create Homes initially because of the handsome façades. We were really impressed with the fact that most of the pipe work you would normally see on the exterior of a home, is concealed, giving a more aesthetically pleasing look from the outside.
Q. What impressed you about the Whittingham show home in particular?
We were really impressed by The Whittingham show home at Create Homes' Sandpipers development and that is why we chose that house type. The four-bedroom, three-bathroom property was just the right size and style we were looking for and ticked all our boxes in relation to quality specification, architectural design, layout and garden space, along with the benefit of a detached garage. The property has such great flow.
Q. Create Homes build in semi-rural locations. What attracted you to Longridge?
The location was perfect, close to family and the countryside, whilst being in a dark sky area. It is perfect for our hobby of star-gazing, as well as giving us access to unlimited walking trails for our little dog Tia.
Q. Tell us what you think about our Customer Service and your experience in general?
Like all Create Homes developments, The Sandpipers is beautiful in so many ways, from the stunning looking properties to the countryside location. With Sales Executive Gill’s amazing in-put, you’ve got the perfect combination. We are so happy in our new home.
LAURA & RUSSELL - CHAPEL MILL
Downsizers, Laura and Russell were after a quality designer home and village lifestyle. Excited to be moving into their new home, the couple have already got involved with community groups and are being made welcome by the villagers.
Q. Why did you choose Create Homes?
After deciding not only to downsize from our family home, but also move areas, the search was on for our new home. We looked for over a year before visiting the Create Homes show home in Longridge. We spoke to Sales Executive Gill, who was so helpful and she really impressed us by her expertise and knowledge. Within days our plot was chosen and a deposit paid for our new home at Chapel Mill.
Q. What attracted you to Chapel Mill, Elswick?
What attracted us to Chapel Mill at Elswick (AKA - the village of flowers!) was the intimate size of the development, quality fixtures & fittings and the semi-rural location. We haven’t even moved in yet, but have started to embrace village life. Russell is a member of the bowling club in the village and I attend keep fit classes and I'm about to join the WI. We can’t wait to start living in the village, as everyone has been so welcoming.
ANDREW HIND - THE SANDPIPERS
Andrew and his new wife Charlotte love their new home at The Sandpipers, Longridge. They moved to the development in 2023.
Q. Why did you choose Create Homes?
We’d looked around for a new build for a while, but bit the bullet with this development as the houses looked better than your classic new build look. Also there was the opportunity to adapt the house to our taste as we got in before the build was complete (eg adding bifolds, electric garage door, extra plug sockets, changes to kitchen, tile choices for bathrooms and more).
Q. How was your completion process?
We didn’t have the most straight forward path to completion as there were unforeseen delays, and our mortgage offer was very close to expiring, but Create did everything in their power to get it over the line before we had to reapply for a mortgage with a hike in interest rates, which was appreciated.
Q. What was your experience of our Sales Team?
Our sales rep Gill was fantastic throughout the sale process, and continues to be a delight on site whilst the development is finished off, and similarly sales manager Georgia has been very helpful during the process too which has been great.
Q. What was your experience of our Aftercare service?
Post completion we’re really enjoying the house - yes there are ‘snags’, but that is what we expected. Create have been quick to deal with key snags, with less intrusive decorative snags left until they’ve all been identified so they can be addressed in one clean sweep which is fair enough. In all fairness to Create, everyone we’ve dealt with has been very friendly and helpful.
Q. Would you recommend Create Homes?
Whilst we don’t plan on moving house again for a long time, we would definitely be considering Create developments again in the future.