Terms and Conditions

Terms and conditions – using the Create Homes Website



www.createhomes.com is a site operated by Create Homes (Land & Property) Ltd ("We"). We are registered in England and Wales under company number 09609718 and have our registered office at 1 Neptune Court. Hallam Way, Blackpool FY4 5LZ and trading address at 1 Neptune Court. Hallam Way, Blackpool FY4 5LZ. Our VAT number is 230 5512 50 To contact us, please email sales@createhomes.com or telephone our sales team on on 07900 221896.




This page tells you the terms of use on which you may use the website www.createhomes.com (the "Site”), 

By using our Site you accept these terms of use and agree to comply with them.

Please read these terms of use (“Terms”) carefully before using the Site. By using the Site, you accept these Terms and agree to comply with them. If you do not agree to these terms, you must not use our site. We amend these terms from time to time.

There are other terms which apply to your use of our site as follows:

Privacy Policy

Cookie Policy



Create Homes may revise these Terms at any time by amending this page. You are expected to check this page from time to time to take notice of any changes Create Homes made, as they are binding on you. We recommend that you print a copy of these terms for future reference



The Site has two levels of access: -

General Access Level: you do not need to register to use this area of the Site and can access general information about Create Homes and information about our products and services. The Site has a search tool that enables you to find properties that match specified criteria and access to detailed information on each of the developments including site and floorplans.

Secure Area Level – Our Customer portal: Access will only be provided to you on a user name and password protected basis.



Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them. 



Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.



If you choose or are provided with log on details as part of our security procedures, you must keep it confidential and not disclose it to anyone else. We may disable your log on details if in our reasonable opinion we consider you have failed to comply with any of the provisions of these terms of use. You should tell us if you suspect that someone else knows your log on details.



We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.  You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors. 

Create Homes authorises you to print or download to a local or network hard drive extracts from or whole pages and documents for your personal use including PDFs which we make available for download concerning properties or developments or other information that may be of interest to you.

You must not modify the paper or digital copies of any materials that you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

You are not permitted to incorporate any materials, or any part of the materials, from the Site to any other work or publication, whether in hard copy or electronic or any other form.

No part of the Site may be distributed or copied for any commercial purpose. 

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.



The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. Although we make reasonable efforts to update the information on our Site for the convenience of intending purchases it is intended as a preliminary guide only and we make no representations, warranties or guarantees that the content on our Site is accurate, complete or up to date. In particular, Create Homes operates a policy of continual product development and all specifications such that information outlined on this Site are indicative only and we may update them from time to time. For specific and up to date details relating to any individual development, you should speak to the Create Homes Sales Executives at the development you are interested in and you should obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.

The Site contains photographic illustrations taken from various Create Homes developments. They are intended as a guide, indicating the typical style of property and finish. Customers should note that any computer-generated image or photography on this Site does not necessarily represent the actual finishings /elevation or treatments, furnishings and fittings at any individual development.

Room measurements given are approximate only. Floor plans, dimensions and specifications on any particular development are as correct as possible, though subject to change at any time.



Create Homes may withdraw or amend the Site and any services we provide through it without notice. If the need arises, Create Homes may suspend access to the Site, or close it indefinitely. 



Where the Site contains links to other sites and resources provided by third parties, these links are provided for your information only. Create Homes has no control over the contents of those sites or resources. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. 



If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms are intended to be effective, then to the extent that the term or condition is illegal, invalid or unenforceable, it shall be severed and deleted from the Terms and the remaining Terms shall survive, remain in full force and effect and continue to be binding and enforceable.



You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website in which you are linking must comply in all respects with the content standards set out in these terms. If you wish to link to or make any use of content on our site other than that set out above, please contact marketing@createhomes.com



You may use our site only for lawful purposes. You may not use our site:

• In any way that breaches any applicable local, national or international law or regulation.

• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.


You also agree:

• Not to reproduce, duplicate copy or re-sell any part of our site in contravention of the provisions of these terms.

• Not to access without authority, interfere with, damage or disrupt:

any part of our site;

any equipment or network on which our site is stored;

any software used in the provision of our site; or

any equipment or network or software owned or used by any third party.



We do not guarantee that our Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our Site. You should use your own virus protection software. You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.



Whether you are a consumer or a business user:

• We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

• Different limitations and exclusions of liability will apply to liability arising as a result any sales made to you, which will be set separately.


If you are a business user:

• We exclude all implied conditions, warranties, representations or other terms that may apply to our Site or any content on it.

• We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

- use of, or inability to use, our Site; 

- use of or reliance on any content displayed on our Site


In particular, we will not be liable for:

• loss of profits, sales, business, or revenue;

• business interruption;

• loss of anticipated savings;

• loss of business opportunity, goodwill or reputation; or

• any indirect or consequential loss or damage.


If you are a consumer user:

• We only provide our site for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.



If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland. If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.



If you have any concerns about material which appears on the Site, please contact marketing@createhomes.com